We find your profile.
Use your profile code, ticket, Honor Pass, email, or phone number.
WELCOME HOME
START WITH
WHAT MATTERS
TO YOU.
Create your veteran profile before you arrive or complete it with us at Welcome Home. The information you choose to share helps our team make the day more useful to you.
ONE PROFILE · ONE DAY
Tell us what would make the day useful.
Your profile can connect your ticket or Honor Pass, event check-in, Veterans Village interests, Mission Forward goals, accessibility needs, and — if you choose — your Voice Submission.
You choose what you share. Checking in does not automatically opt you into marketing or follow-up.
CREATE YOUR WELCOME HOME PROFILE
Who are we welcoming?
STEP 1 OF 3
WHAT HAPPENS AT THE DOOR
Profile → Check-in → Concierge → Connection.
You check in.
Staff confirms the record and any accommodations you asked us to know about.
A Concierge can help.
If you want assistance, your selected interests guide the conversation.
Warm Handoff.
When you choose a connection, the Concierge takes you to the right organization and confirms the handoff.